Instructions | Impression Wax Pack
Preserving a Moment That Lasts Forever 🎁
THANK YOU for choosing Cahve 🥰
Whether you're celebrating a new arrival, remembering a loved one, or planning to mark one of life's most exciting milestones, we're honoured to play a small part in creating something that will be treasured for years to come.
Every piece we create begins with an impression. We've spent years perfecting this process to ensure the best possible results, first in wax, then in your chosen metal. We've created a simple set of instructions, designed to walk you through each step, from opening your wax pack to safely returning the waxes to us.
Before you open your wax pack, please take a moment to read through and familiarise yourself with each step. A little preparation goes a long way to achieving the most magical of jewellery pieces 🪄
CHAPTERS
- Inside Your Wax Impression Pack
- How To Capture The Perfect Impression
- Popular Impression Guides
- Completing an Online Submission
- Packaging To Return In The Mail
Let's dive in 🎉
1) CHAPTER ONE
INSIDE YOUR WAX IMPRESSION PACK
- 3 Pre-rolled Wax Impression Balls
- 2 Screw-Top Tins
- Impression Template
- Pre-paid Mailing Bag
If anything appears to be missing or damaged, please contact our team before proceeding. As ever, we're always happy to help 👏🏼
ONE WAX PACK = ONE IMPRESSION
Just a quick note: For every piece of jewellery you’d like to create, you’ll need to submit a separate submission for each item. So, for example, if you want to make an impression pendant for both your dog and your newborn, you'd purchase two wax packs and complete two separate submissions.
Submissions tell us who you are, what metal to cast in, how to finish and where to return the completed pieces to. This is also your opportunity to add extra personalisation, such as an engraving or a charm.
2) CHAPTER TWO
HOW TO CAPTURE THE PERFECT IMPRESSION
GENERAL TIPS 🪄
- Don't Press Down Too Hard
Imagine you're trying to squash the wax ball down to half it's width. The clear template serves as a clean, flat surface and ensures the reverse of the impression can be beautifully smooth.
- Press Down, Don't Twist
Press down into the wax (to half way) and then slowly peel your finger away from the wax / your body. Be sure not to twist when pressing down into the wax as this will distort the print impression (if this was an ink pad impression, twisting would smudge the impression - same rules apply in wax)
- What Does The Clear Template Do?
The clear template serves as a clean, flat surface and ensures the reverse of the impression can be beautifully smooth.
- Don't Worry About Imperfections
Every impression is unique, and that is it's magic. Once cast and in finishing, we do not touch the print. Instead, we focus on smoothing and perfecting the sides and back of the pendant.
- Multiple Attempts Are Fine
If you're unhappy with the print in wax or feel like you could improve the impression with a second attempt, simply re-roll the wax into a ball and start again. The wax is super formable, so restarting the process is easy to do.
- Jump Loop For Chain
We add the small loop that sits on top of the pendant, so that's one less thing to worry about. Our experts in the workshop will decide where best to place the jump loop, relative to the print placement and pendant thickness.
CONDITIONS: Wax too hot / Wax too hard
3) FAINT IMPRESSIONS
WHAT IF I CAN'T SEE A CLEAR IMPRESSION?
Before you return the wax impressions, please inspect under a bright light, such as a desk lamp. What you see, is what you get. Clear impressions will cast as clear impressions. Faint or subtle impressions, will cast as subtle impressions.
Some details, particularly those of newborns, young babies and elderly loved ones, have much less visible/defined detail. In these cases, capturing a full fingerprint may not always be possible, even with multiple attempts.
Remember, a meaningful piece doesn't always have to include a complete fingerprint. Many of our customers choose to capture and preserve an indentation in wax, when an print is not possible. Our absolute FAVE - a teeny tiny newborn fingernail indent. Super cute and perfectly captures that very sacred moment in time.
Ultimately, the choice is yours. Whether your pendant features a detailed fingerprint or simply an indentation (or splodge 🥰) our goal is the same; to help create a modern heirloom.
CHAPTER THREE
POPULAR IMPRESSION GUIDES
(1) NEWBORN IMPRESSIONS
Babies don't tend to develop 'fingerprints' until they're 1-2 years old (this can vary), therefore, those celebrating new arrivals should seek to preserve a little indentation (or splodge™️) in wax. This indentation may capture a teeny tiny toe or finger outline, or better still, a nail.
Our Recommendations:
- We find it's easiest when they're sleeping
- Guide the finger/toe and gently press down into the wax
- For single sided impressions, use the clear template. For double-sided impressions, two sets of hands is useful; one person to guide baby, the other to hold the wax.
(2) YOUNG CHILDREN + TODDLERS
At this age, fingerprint details are very much in play. Getting them to sit still is the hard part 😅 This may take some time (and several attempts), but the end product is every bit worth it!
Our Recommendations:
- Let them explore the wax before attempting to capture an impression
- Demonstrate on yourself beforehand
- Explain each step so that they know what to expect
- Create multiples so you have casting options
(3) DOG NOSE IMPRESSIONS
One of our most popular impression types 🥰 As with human fingerprints, a dogs nose print is unique to the dog. Our soft heirloom wax is easy to use and safe for delicate skin.
Our Recommendations:
- Try capturing an impression whilst they are relaxed
- Let your dog sniff the wax first
- Softly press the wax down into the nose, just as you would a fingerprint
(4) DOUBLE-SIDED IMPRESSIONS
Double-sided impressions do not require the use of the clear template. For best results, press into the wax at the same time, remembering not to push too hard! 👉👈
CHAPTER FOUR
COMPLETING AN ONLINE SUBMISSION + PERSONALISATION OPTIONS
This part is super important and must be completed before sending the waxes back in the post. Once you've captured your impressions, we'll need a few details to begin creating your jewellery.
Our online submission allows you to:
- Select base metal (cast your impression in solid Silver or Gold)
- Select the pendant/charm finish (select a polished or matte finish)
- Select the chain (neck and wrist options)
- Add adornments (choose to add engraving or a letter charm)
- Complete purchase
Please do not skip this step, otherwise we will not be able to proceed with your submission.
If you have never done this before, follow these quick simple steps:
- Head to uk.mycahvekit.com
- Create a new account (this account is different from the one you may have created when buying the kit).
-
Link your Heirloom Impression Kit to your account by entering your 'Unique Kit ID'.
(You will find this on your tin and on your return envelope).
- Finally, click 'New Submission' at the top of the page to start your new jewellery submission.
If you are a returning customer, simply head back over to mycahvekit.com and complete a new submission.
CHAPTER FIVE
PREPARING TO RETURN IN THE POST
You're happy. You have a selection of impression waxes that you are ready to return to us for casting. Fantastic!!
The first step is deciding which wax is going to be your MAIN impression (i.e. your favourite). The others will be returned together in your SPARES tin.
Your impressions are incredibly important. A little extra care when packaging them helps ensure they arrive exactly as you created them.
To pack up and return your impressions for casting, carefully:
- Cut along the lines of the template to individually divide each impression.
- Put some clean tap water into your tin (No more than half full, please).
- Drop your main wax face down into one tin. Drop the spare(s) in the other tin together.
- Tightly seal the screw top lids as far as much as you can to avoid any water leaking out 💧
- Put all of your tightened tins into the freepost return mailing bag, and seal along the printed line.
Packing Checklist:
✓ Place each wax into its protective container.
✓ Prevent movement inside the parcel.
✓ Include any requested paperwork.
✓ Seal the parcel securely.
✓ Attach the correct postage label.
WHAT HAPPENS NEXT?
Once your impressions arrive safely with us, our jewellers will carefully inspect each one before beginning production.
Once received in the post, we'll notify you of its arrival. Please consider that wax can take up to 10 working days to arrive with us once posted using the free post bags provided.
If we believe another impression would produce a noticeably better piece, we'll always contact you first.
Otherwise, your jewellery will begin its journey from precious memory to treasured keepsake.
Thank you for trusting Cahve with something so personal.
We can't wait to create something truly special for you.
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PRODUCTION
Every step of our production journey is based in England. From when your wax is processed by our passionate team in Sheffield, to being fired up in the kiln by our dedicated workshop in Birmingham, your precious jewellery is always in our hands.
YOUR PRIVACY MATTERS TO US
We understand that the impressions you share with us are deeply personal. Whether it's your baby's tiny fingerprint, a loved one's handprint, or your dog's unique nose print, these are more than just impressions—they're precious memories.
That's why protecting your privacy is just as important to us as creating your jewellery.
We handle every impression with the highest level of care and have robust security measures, strict privacy policies, and carefully controlled processes in place to ensure your personal data and impressions remain protected at every stage. We only retain your impressions for as long as they're needed to create your jewellery and fulfil our legal obligations.
If you'd like to learn more about how we collect, store and protect your information, you can read our full Privacy Guide in the Related Articles section or by clicking HERE