Returning your wax to us

If you are ready to return your creation back to for casting, amazing! We can't wait to see what you've created. Before you drop it in the post back to us, there are just a couple of things we need you to do first.

1. Create a Submission

When you are ready to return a wax to us, it's important that you create a submission on our online wax return form first.

CREATE A SUBMISSION HERE

2. Pop inside your tin

Carefully put your wax inside your secure return tin. Make sure you have written your 'Casting Voucher' on your tin and Freepost envelope. This code will be given to you on the submission confirmation page and on your confirmation email. If you already have your casting voucher printed on your tin, don't worry about this.

3. Return to us

From the UK

If you are returning your wax to us from the UK, you will have a freepost envelope included with your kit. This enables you to return your wax jewellery creation back to us free of charge. Simply pop your tin inside, securely seal, and drop it in any Royal Mail postbox, or your local Post Office.

Outside the UK

If you are returning your wax to us from a different country that the UK, your freepost envelope will not work. If you try to use this envelope, it will go missing in most cases. We don't want that!

It is advised that you return your wax to us inside a more secure small mailing box to ensure it protects your wax during transit. However, you can still use the freepost envelope with our UK address on if you'd like. Once you have your wax securely packaged up, you can either courier it to us in the UK or use your local mail service -- the choice is yours. Whatever you are most comfortable with.